Contact & Menu Corrections
TimMenu is maintained by independent Canadian food researchers and data analysts. If you notice a price discrepancy at your local restaurant, spotted a new seasonal item, or have questions about our nutrition calculations, we welcome your feedback.
Direct Editorial Inquiries
Send us menu corrections, nutrition queries, or research feedback
How to Submit a Price or Menu Correction
When emailing our research team, please include the following details so we can investigate and update our Canadian benchmark database accurately:
City and Province (e.g. Toronto ON, Vancouver BC, or Halifax NS), and store type (street, airport, travel plaza).
Exact menu item name and portion size (e.g. Medium Double Double, 10-Pack Timbits, Farmers Wrap).
The updated counter or drive-thru price in CAD, or attach a photo of the receipt or menu board.
TimMenu is an independent reference guide and is not affiliated with Tim Hortons or Restaurant Brands International. We cannot assist with:
- Tims Rewards points or account balances
- Tim Card gift card balances or disputes
- Restaurant mobile orders or drive-thru service feedback
- Franchise employment or hiring inquiries
For official support, please reach out directly through the official Tim Hortons app or visit their official guest services portal.
How often are menu prices updated?
We review Canadian franchise registers quarterly and update limited-time offerings (LTOs) and seasonal drinks as soon as they launch.
Where are nutritional values sourced?
All 10-point nutritional facts (calories, fats, carbs, sugars, protein, sodium) are audited directly against official published Canadian nutrition guides.